Privacy Policy

Positano Limo Service (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect, why, and how we use it when you book a private transfer or tour through positanolimoservice.com.

Last updated: [DATE]

1. Who we are

Positano Limo Service provides private transfers and tours on the Amalfi Coast and throughout Southern Italy.

• Website: https://positanolimoservice.com
• Email: support@positanolimoservice.com
• Phone / WhatsApp: +39 339 708 7359

2. Information we collect

When you submit a booking request through our website, we collect the information you provide, which may include:

• Full name and title
• Email address
• Mobile phone number
• Pick-up and drop-off details, travel date and time, number of passengers
• Flight or train number, luggage and special requests
• Billing address, where provided
• Technical data needed to process the request (e.g. IP address) and, where applicable, marketing attribution data such as Google Ads identifiers

3. How we use your information

We use your information only to:

• Review, confirm and manage your booking
• Contact you about your reservation by email, phone, WhatsApp or SMS
• Send you a secure payment link to confirm your booking and verify your card
• Provide the transfer or tour and any customer assistance
• Meet our legal and accounting obligations

We do not sell your personal data, and we do not use it for third-party marketing.

4. SMS notifications and consent

If you provide a mobile phone number when submitting a booking request, you consent to receive recurring transactional SMS messages from Positano Limo Service about your own booking — for example, a confirmation with your booking reference, date, and a secure link to finalize your reservation.

• These are service messages only. We do not send marketing or promotional SMS.
• Message frequency varies — typically 1–3 messages per booking.
• Message and data rates may apply, depending on your mobile carrier.
• You can opt out at any time by replying STOP to any of our messages. Reply HELP for assistance.
• Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties, and are not shared with third parties for their own marketing purposes.

5. Payments

Payments and card verification are processed through our payment provider, Nexi, over encrypted, secure connections. We do not store your full card details on our website; card data is handled directly by the payment provider.

6. Sharing your information

We only share your information where strictly necessary to provide the service, namely with:

• Our drivers and staff, to carry out your transfer or tour
• Our booking management system and our payment provider (Nexi)
• Service providers that host our website and send our emails/SMS, acting on our instructions and not for their own purposes
• Authorities, where required by law

We never sell or rent your personal data.

7. Data retention

We keep your booking information only for as long as necessary to provide the service and to comply with legal and accounting obligations, after which it is deleted or anonymized.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at support@positanolimoservice.com.

9. Cookies and tracking

Our website may use cookies and similar technologies, including advertising measurement tools such as Google Ads, to operate the site and understand how bookings are made. You can control cookies through your browser settings.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

11. Contact us

For any question about this Privacy Policy or your personal data, contact us at support@positanolimoservice.com or by phone / WhatsApp at +39 339 708 7359.